Identified - Merchants reported being unable to open the Fera app via Shopify Admin, affecting their ability to manage reviews. We're looking into the issue and trying to find a solution.
Temporary Workaround:
- Merchants could access Fera directly via app.fera.ai.
Mar 25, 2025 - 07:15 EDT
Temporary Workaround:
- Merchants could access Fera directly via app.fera.ai.
Mar 25, 2025 - 07:15 EDT
Fera Management Portal
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Operational
Fera APIs
Operational
Public API
?
Operational
Private API
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Operational
Background Workers
Operational
Customer Messages
?
Operational
Syncs
?
Operational
Upstream Services
Degraded Performance
AWS apigateway-us-east-1
Operational
SendGrid API
Operational
SendGrid Event Webhook
Operational
SendGrid API v3
Degraded Performance
Cloudflare DNS Root Servers
Operational
SendGrid API v2
Operational
Heroku
Operational
Pusher Channels Pusher.js CDN
Operational
Pusher Channels Webhooks
Operational
Pusher Channels REST API
Operational
Pusher Channels WebSocket client API
Operational
Cloudflare Toronto, ON, Canada - (YYZ)
Operational
Cloudflare Atlanta, GA, United States - (ATL)
Operational
Cloudflare Storage
Operational
Cloudflare CDN/Cache
Operational
Cloudflare Firewall
Operational
Cloudflare R2
Operational
Cloudflare Images
Operational
Cloudflare Mirage
Operational
Cloudflare Network
Operational
Cloudflare Load Balancing and Monitoring
Operational
Cloudflare Image Resizing
Operational
Cloudflare SSL Certificate Provisioning
Operational
Cloudflare CDN Cache Purge
Operational
Intercom Web Messenger
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.