Identified - Merchants reported being unable to open the Fera app via Shopify Admin, affecting their ability to manage reviews. We're looking into the issue and trying to find a solution.

Temporary Workaround:
- Merchants could access Fera directly via app.fera.ai.

Mar 25, 2025 - 07:15 EDT
Fera Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Fera APIs Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Private API ? Operational
90 days ago
100.0 % uptime
Today
Background Workers Operational
90 days ago
98.01 % uptime
Today
Customer Messages ? Operational
90 days ago
96.02 % uptime
Today
Syncs ? Operational
90 days ago
100.0 % uptime
Today
Upstream Services Operational
AWS apigateway-us-east-1 Operational
SendGrid API Operational
SendGrid Event Webhook Operational
SendGrid API v3 Operational
Cloudflare DNS Root Servers Operational
SendGrid API v2 Operational
Heroku Operational
Pusher Channels Pusher.js CDN Operational
Pusher Channels Webhooks Operational
Pusher Channels REST API Operational
Pusher Channels WebSocket client API Operational
Cloudflare Toronto, ON, Canada - (YYZ) Operational
Cloudflare Atlanta, GA, United States - (ATL) Operational
Cloudflare Storage Operational
Cloudflare CDN/Cache Operational
Cloudflare Firewall Operational
Cloudflare R2 Operational
Cloudflare Images Operational
Cloudflare Mirage Operational
Cloudflare Network Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Image Resizing Operational
Cloudflare SSL Certificate Provisioning Operational
Cloudflare CDN Cache Purge Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.