All Systems Operational

Uptime over the past 90 days. View historical uptime.
Fera Management Portal Operational
90 days ago
99.72 % uptime
Today
Fera APIs Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Private API Operational
90 days ago
100.0 % uptime
Today
Background Workers Operational
90 days ago
100.0 % uptime
Today
Customer Messages Operational
90 days ago
100.0 % uptime
Today
Syncs Operational
90 days ago
100.0 % uptime
Today
Upstream Services Operational
AWS apigateway-us-east-1 Operational
SendGrid API Operational
SendGrid Event Webhook Operational
SendGrid API v3 Operational
Cloudflare DNS Root Servers Operational
SendGrid API v2 Operational
Heroku Operational
Pusher Channels Pusher.js CDN Operational
Pusher Channels Webhooks Operational
Pusher Channels REST API Operational
Pusher Channels WebSocket client API Operational
Cloudflare Toronto, ON, Canada - (YYZ) Operational
Cloudflare Atlanta, GA, United States - (ATL) Operational
Cloudflare Storage Operational
Cloudflare CDN/Cache Operational
Cloudflare Firewall Operational
Cloudflare R2 Operational
Cloudflare Images Operational
Cloudflare Mirage Operational
Cloudflare Network Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Image Resizing Operational
Cloudflare SSL Certificate Provisioning Operational
Cloudflare CDN Cache Purge Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026
Brief Maintenance: Fera Website
Resolved - Maintenance has been completed. Thanks for the patience.
Aug 24, 16:39 EDT
Identified - We’re performing maintenance on www.fera.ai to improve server stability.
You may experience a brief interruption while this work is being completed. Production is currently healthy, and no action is required.
We’ll update this page once the maintenance is complete.
Aug 24, 15:29 EDT
Temporary Slowness in Fera App
Resolved - This incident has been resolved.
Aug 24, 15:32 EDT
Investigating - We are currently investigating an issue causing intermittent loading failures across parts of the Fera app. Some merchants may see messages such as "Something went wrong" or "Failed to load table" when accessing certain areas, including Reviews, Widgets, and other sections of the dashboard.
Aug 24, 07:30 EDT
Update - We are continuing to work on a fix for this issue.
Aug 24, 07:29 EDT
Update - We are continuing to work on a fix for this issue.
Jul 6, 11:56 EDT
Identified - We are currently experiencing intermittent connectivity issues affecting parts of the Fera application, which may result in errors such as "Something went wrong" or data failing to load.

Our investigation indicates the issue is related to degraded load balancer services from our infrastructure provider following a maintenance event earlier today. We have implemented temporary mitigations and are actively monitoring the platform while working with our provider to fully resolve the issue.

We apologize for any inconvenience and will provide further updates as more information becomes available.
Jun 16, 11:03 EDT
Investigating - We are currentlyWe are currently investigating an issue causing intermittent loading failures across parts of the Fera app. Some merchants may see messages such as "Something went wrong" or "Failed to load table" when accessing certain areas, including Reviews, Widgets, and other sections of the dashboard.
Our team is actively working to identify the root cause and restore normal service. We apologize for the disruption and will provide further updates as soon as more information becomes available.
Jun 16, 05:09 EDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage