All Systems Operational

Fera Management Portal Operational
Fera APIs Operational
Public API Operational
Private API Operational
Background Workers Operational
Customer Messages Operational
Syncs Operational
Upstream Services Operational
AWS apigateway-us-east-1 Operational
SendGrid API Operational
SendGrid Event Webhook Operational
SendGrid API v3 Operational
Cloudflare DNS Root Servers Operational
SendGrid API v2 Operational
Heroku Operational
Pusher Channels Pusher.js CDN Operational
Pusher Channels Webhooks Operational
Pusher Channels REST API Operational
Pusher Channels WebSocket client API Operational
Cloudflare Toronto, ON, Canada - (YYZ) Operational
Cloudflare Atlanta, GA, United States - (ATL) Operational
Cloudflare Storage Operational
Cloudflare CDN/Cache Operational
Cloudflare Firewall Operational
Cloudflare R2 Operational
Cloudflare Images Operational
Cloudflare Mirage Operational
Cloudflare Network Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Image Resizing Operational
Cloudflare SSL Certificate Provisioning Operational
Cloudflare CDN Cache Purge Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance Oct 13, 2026 12:00-15:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 13, 2026 - 12:00 EDT
Scheduled - We’re making important improvements to Fera to make the platform faster, more reliable, and better prepared for future growth.

Maintenance window: Tuesday, 12:00 PM–3:00 PM EDT

During this time, Fera may be temporarily unavailable or some features may experience delays while we complete the upgrade. Downtime is not guaranteed, and we’ll do everything we can to keep any disruption as short as possible.

No action is needed from you. We’ll closely monitor Fera throughout the maintenance and make sure everything is running normally once the work is complete.

Thank you for your patience while we continue improving Fera.

Oct 09, 2026 - 12:47 EDT

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - This incident has been resolved.
Oct 9, 12:33 EDT
Monitoring - A fix has been implemented and we are currently backfilling the messages and monitoring these jobs.
Sep 12, 09:37 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 12, 09:36 EDT
Investigating - We identified an issue affecting the sending of transactional emails. Emails are currently paused while we investigate the root cause.
important: no emails or data are being lost. the affected emails are being held/paused and will not be discarded as a result of this incident.

Sep 10, 07:58 EDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.