Database outage

Incident Report for Fera

Resolved

This incident has been resolved.

Posted Jan 24, 2023 - 21:26 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 24, 2023 - 21:24 EST

Investigating

We are currently investigating this issue.

Posted Jan 24, 2023 - 21:10 EST

This incident affected: Fera Management Portal, Fera APIs (Public API, Private API), and Background Workers (Customer Messages, Syncs).